What We Do - Valet Operations

Pertl & Alexander LLC establishes - in precise terms - the needs that valet operations must serve.

1) Survey and Planning

In the case of existing facilities, we conduct a thorough review of the existing operations to determine how adequately it meets those requirements. We identify possibilities for improving the efficiency and/or cost-effectiveness of the operation. Our evaluation covers work procedures, workflow and staffing patterns as well as utilities and equipment usage.

When planning a new facility, we outline the kind of physical plant and processing systems that will best serve client needs. We create sketches illustrating various design options, prepare preliminary equipment lists and budgets and furnish a preliminary "total demand" load figure for use by electrical and mechanical engineers.

2) Feasibility Analysis

In this complex business, Pertl & Alexander is a great resource for the decision-making process. We assist clients to decide whether to own and operate a valet (or not). We also assist clients to decide whether to close a facility and contract with an outsourced supplier.

3) System Design and Preparation of Plans and Specifications

We create scale drawings for use by architects, engineers and contractors that indicate the placement of all equipment designed to handle laundry materials. Our drawings take into careful consideration each facility's size and shape, plus the equipment and production requirements necessary to ensure maximum efficiency. Our highly-developed expertise in valet production, workflow and equipment utilization are all carefully balanced in our designs.

4) Bid Process

Pertl & Alexander professionals publish complete tender packages, including all plans and specifications for the work to be performed. We thoroughly investigate major equipment suppliers and make informed recommendations relative to approving and qualifying recommended bidders.

We make recommendations regarding the bids and drawings for final selection. By providing generic, performance-based specifications that more than one qualified bidder can meet, we level the playing field. This allows clients to identify and receive the greatest value from the bid process.

5) Inspection

We crosscheck the successful equipment supplier's submittals and shop drawings. We perform on-site inspections, test the operation of systems and equipment, and prepare detailed punch lists of deficiencies.

6) Project Management

We provide ongoing consultation. Our project manager serves as a liaison to architects, engineers and contractors, providing coordination of construction, equipment delivery, equipment and system installation, plant startup and personnel training. We supervise the installation of machinery and provide training in its use. Attention to detail ensures projects are completed in accordance with specifications and budget.

7) Management Consulting

Pertl & Alexander establishes production standards, develops staffing schedules, creates standard operating procedures and best practices. We also provide implementation services for our clients.

8) Training

Our expert trainers provide the most relevant, hands-on, practical production training available, ensuring the establishment of best practices for each of our valued clients.

9) Reports

We provide written reports detailing our observations and recommending appropriate strategies and action steps. Our reports include drawings and specifications to assist client implementation.

10) Development of Valet Manual

We prepare manuals carefully tailored to specific operations, detailing procedures, principles and specifications. Our manuals enable clients to train employees to perform preliminary phases of design work and to supervise ongoing, day-to-day operations.